Advice & answers from the Hydrinity Skin Science Team
General
Hydrinity Accelerated Skin Science is located in Monroe, LA
Address: 1818 Avenue of America, Monroe, LA 71201
Customer Service Availability
Mon-Fri 9am-5pm CST
Customers can purchase Hydrinity products on our website or through authorized professional partners.
Yes. We have recently renamed our mist Hyacyn Active but are still cycling out our current packaging that says Anti-Microbial Cleanser. The product is the exact same formulation. You will see the updated product name reflected on our website, social media, and the label placed on the box that the product came in.
After cleansing, spray 2-4 pumps of the Hyacyn Active mist directly on the face. Allow to dry, the apply our serums and other products as needed.
SHIPPING
We currently do NOT ship outside of the USA.
No. We do not ship to any USA Government bases, APO/AE or territories.
Please contact customer service at 1-800-627-1082 or click here to email Customer Service, please have your invoice number ready.
Upon shipment of your product, an email will be sent to your email address with the package tracking information.
At this time we do not ship to P.O. Boxes. Please include another commercial or residential shipping address.
Please refer to our sales policy for information on returns.